All orders are dispatched by secure courier. We strongly recommend increasing the goods you order so as to make the most of your shipping costs. For details of the shipping costs to your location then please see this page.
We normally despatch all orders within 10 working days, but please allow up to 14 working days for delivery in case of postal delay which is beyond our control. If your order is urgent , please contact us by phone, and we will do our very best to help.
For customers we offer FREE SHIPPING on all Gun orders of 10 or more units
we will use a third party booking system to ensure you will be given the fastest shipping for the lowest cost.
Exchanges and Refunds
We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. We will make a full refund for any item returned unused and undamaged. The cost of Postage will not be refunded, We will not take responsibility for returned items lost or damaged in the post, we therefore recommend that all goods are insured in transit. To understand obligations as a merchant in the UK consult "The Consumer Protection (Distance Selling) Regulations 2000" which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm. Your statutory rights are not affected.
We accept Returns of all our products in line with the Consumer Protection (distance selling) Regulations 2000. Please see our Terms and Conditions for more information.
All returns must be shipped back to ECombat at your expense and must be labelled with an RMA number. An RMA number is automatically generated by our system if you choose to return a product. You may Track a Return Online by entering your RMA number. We will not accept returns without an RMA number. If you have any problems generating an RMA number on our system, or any queries with returns in general then please call us on 0032 497 421 024
To generate an RMA number, please login to your account and then view your previous orders under "My account". View the specific order you wish to return and then select the "return" option. Fill in the information requested to generate an RMA number.
Address for Returns:
ECombat - Rue Vieille 4, Cortil-Noirmont, 1450 Chastre, Belgium